Privacy Policy

jericho (hereinafter referred to as “the Shop”) establishes the following policy regarding the handling of personal information to ensure that customers can make purchases with confidence and to maintain appropriate management and protection of such information. Customers are requested to read and understand this Privacy Policy before using any of our services.

Definition of Personal Information

“Personal Information” as referred to in this Privacy Policy means information related to a living individual as defined under the Act on the Protection of Personal Information of Japan, including but not limited to name, date of birth, address, telephone number, email address, and any other information that can identify a specific individual. Information that does not directly identify an individual but can do so when combined with other data is also regarded as personal information.

Methods of Obtaining Personal Information

The Shop collects personal information when necessary in connection with customer use of various services or features, including but not limited to:

  • Placing product orders
  • Submitting inquiries through contact forms

Personal information may be obtained through customer-entered data, automated means such as Cookies, and analytics tools.

Purpose of Use of Personal Information

Personal information obtained by the Shop will be used for the following purposes:

For product sales, shipping, and payment processing

  • Confirmation of order details
  • Packaging and shipment of products
  • Processing of payments, including the use of external payment services

For responding to inquiries

  • Providing answers to customer questions or consultations
  • Identity verification in the event of issues or disputes

For service improvement

  • Enhancing product quality and improving service operations
  • Improving site usability through analytical data

For guidance and notifications

  • Distribution of newsletters, product updates, and promotional information
  • Sending important notices such as updates to terms or policies

For preventing fraudulent activities

  • Detecting and preventing unauthorized orders or payment irregularities
  • Measures against misconduct or unlawful behavior

If the Shop intends to use personal information for purposes other than those listed above, such purposes will be disclosed in advance, and customer consent will be obtained when required.

Provision of Personal Information to Third Parties

The Shop does not provide personal information to third parties except in the following cases:

  • When the customer provides explicit consent
  • When information is shared within the necessary scope for commissioned operations such as product delivery or payment processing
  • When required to do so under applicable laws and regulations
  • When necessary to protect a person’s life, property, or safety and obtaining consent is difficult
  • When cooperation with government agencies, judicial bodies, or public authorities is required

Third-party vendors such as shipping companies and payment processors are selected only after confirming that they maintain adequate personal information protection measures.

Security Management of Personal Information

To prevent unauthorized access, loss, destruction, alteration, or leakage of personal information, the Shop implements the following safeguards:

  • SSL encryption for communication
  • Access restrictions and device management for systems handling personal information
  • Security verification of external services
  • Unauthorized access measures such as firewalls

Additionally, staff members who handle personal information receive appropriate education and training, ensuring continued improvement in our security management system.

Retention Period of Personal Information

Personal information will be retained only for the period necessary to fulfill the purposes of use. After such purposes are achieved, the information will be promptly deleted or anonymized through appropriate methods. Information that must be retained for a legally mandated period will be stored for the duration required under applicable law.

Requests for Disclosure, Correction, or Deletion of Personal Information

Upon receiving a request from a customer for any of the following actions, the Shop will confirm the requestor’s identity and respond appropriately in accordance with applicable laws:

  • Disclosure of retained personal information
  • Correction, addition, or deletion of information
  • Suspension of use or erasure of information
  • Disclosure of records regarding third-party provision

A handling fee may be charged for certain disclosure requests.

Use of Cookies and Analytics Tools

The Shop may use Cookies for purposes including improving site usability and analyzing access trends. The information collected through Cookies consists of statistical data and does not identify individual customers.

  • Tools that may be used include but are not limited to:
  • Google Analytics
  • Tracking codes for social media integrations
  • Cookies used for advertising delivery

These services operate in accordance with the privacy policies of their respective providers.