Terms of Use
These Terms of Service (hereinafter, the "Terms") constitute a legally binding agreement between the customer (hereinafter, the "User") and this online store (hereinafter, the "Store") with respect to the use of the Store’s services, including product purchases, browsing, and any other related activities. By accessing or using the Store’s website or purchasing products through the Store, the User is deemed to have read, understood, and agreed to be bound by the Terms in full. Users who do not agree with any provision herein shall immediately discontinue use of the Store’s services.
1. Scope of Application
These Terms apply to all interactions between the User and the Store, including but not limited to ordering products, receiving customer support, accessing Store-managed information, and engaging in any related transactions. The Terms also apply supplementarily in conjunction with various Store policies, guidelines, and notices separately established by the Store (including but not limited to the Privacy Policy, Shipping Policy, and any Payment Policy). In the event of any inconsistency between these Terms and such policies, the specific policy applicable to the matter in question shall take precedence unless otherwise explicitly stated.
2. Amendments to the Terms
The Store reserves the right, at its sole discretion and without prior notice to the User, to amend, add, or delete any portion of these Terms whenever deemed necessary for operational, legal, technical, or business reasons. Any revised Terms shall become effective immediately upon being posted on the Store’s website unless otherwise specified. Continued use of the Store’s services after such changes constitutes the User’s acceptance of the amended Terms. Users are responsible for reviewing the latest version of the Terms on a periodic basis.
3. User Eligibility and Responsibilities
Users shall use the Store’s services in compliance with all applicable laws and regulations, as well as these Terms and any related Store policies. The User shall be solely responsible for ensuring the accuracy and completeness of information submitted when placing an order or making inquiries. The Store may refuse service or cancel transactions where false, inaccurate, or incomplete information is provided, or where improper conduct is suspected. The Store may also implement any necessary security measures to maintain order and prevent abuse of services.
4. Prohibited Conduct
Users shall not engage in any acts that violate laws, public order, or the rights of the Store or third parties. Prohibited activities include, but are not limited to: unauthorized commercial use of Store content; providing false information; disrupting service operations; infringing intellectual property rights; or any conduct deemed inappropriate by the Store. Where violations occur, the Store may take corrective measures, suspend service provision, cancel orders, or take legal action. For further details relating to prohibited acts, Users may be directed to policies separately established by the Store.
5. Product Orders and Contract Formation
A purchase agreement between the User and the Store is deemed to be formed upon confirmation of the User’s order by the Store. Order confirmations are communicated through email or other appropriate means. The Store reserves the right to refuse or cancel orders even after confirmation in cases involving suspected fraud, system errors, stock shortages, pricing inaccuracies, or other operational causes. Images, descriptions, and specifications displayed on the website are for reference purposes only and may vary from actual products.
6. Pricing, Fees, and Payment Methods
Product prices displayed on the website include applicable taxes unless otherwise stated. Shipping fees, handling charges, and other associated costs will be indicated at checkout. Payment shall be made using the methods specified by the Store. Detailed rules regarding each payment method are separately established in the Store’s Payment Policy, and Users will be guided to review said policy when appropriate. Any unauthorized or irregular transactions may result in cancellation or suspension of orders.
7. Shipping, Delivery, and Risk of Loss
Shipping procedures follow the Store’s Shipping Policy, which provides details regarding delivery methods, shipping costs, delivery areas, and handling of delayed or failed deliveries. Risk of loss or damage to products transfers to the User at the time the shipment is handed over to the designated carrier, unless otherwise prescribed by law. Delivery times are estimates and not guaranteed; delays may occur for reasons beyond the Store’s control, including natural disasters, carrier issues, or system disruptions.
8. Returns, Exchanges, and Cancellations
The Store handles returns, exchanges, and cancellations in accordance with applicable laws and the Store’s separately established Return Policy. Users will be directed to the corresponding policy for detailed conditions, including acceptable reasons, applicable timeframes, exclusions, and required procedures. Certain product categories may be ineligible for return or cancellation for hygiene, operational, or legal reasons. Unauthorized returns may not be accepted.
9. Intellectual Property Rights
All intellectual property rights, including copyrights, trademarks, designs, images, and text appearing within the Store’s website and services, belong to the Store or are used under appropriate license. Users are prohibited from reproducing, distributing, modifying, or otherwise exploiting such content without obtaining prior written consent from the Store. Unauthorized use may result in legal liability.
10. Limitation of Liability
The Store shall not be liable for any damages arising from the User’s use of the Store’s services, except where caused by intentional misconduct or gross negligence on the part of the Store. The Store assumes no responsibility for damages resulting from system failures, unauthorised access, delays, data loss, or force majeure events. The Store does not guarantee the accuracy, completeness, or reliability of product descriptions or website content, except where mandated by applicable consumer protection laws.
11. Suspension or Termination of Services
The Store may temporarily suspend or permanently discontinue some or all of its services without prior notice when necessary for maintenance, system updates, security issues, legal obligations, or other operational concerns. The Store shall not be held liable for any damages or inconvenience resulting from such suspension or discontinuation.
12. Personal Information Handling
Personal information obtained from Users will be processed in accordance with the Store’s Privacy Policy, which explains the purposes of data collection, security measures, retention, and third-party disclosures. Users will be directed to review the Privacy Policy to understand how their information is managed in full compliance with applicable data protection laws.
13. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of Japan. Any disputes arising out of or relating to these Terms, or transactions conducted through the Store, shall be submitted to the exclusive jurisdiction of the courts located in the region where the Store is based, unless otherwise mandated by applicable law.